Monday to Friday: 8am to 5pm.
E-mail: info@moveelle.com
Response time: 24–48 hours
29 Argyle Court, Scunthorpe, DN15 6RY
United Kingdom
PRIVACY POLICY
Last updated: January 28, 2026
Moveelle operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Moveelle is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information.
Personal Information We Collect or Process
We may collect or process the following categories of personal information:
• Contact details: name, address, billing address, shipping address, phone number, and email address.
• Financial information: credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.
• Account information: username, password, security questions, preferences and settings.
• Transaction information: items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel.
• Communications: information you include in communications with us, such as customer support inquiries.
• Device information: information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information: information regarding your interaction with the Services.
Personal Information Sources
We may collect personal information from:
• Directly from you: when you create an account, visit the Services, communicate with us, or provide us with your personal information.
• Automatically: from your device when you use our products or visit our websites, through cookies and similar technologies.
• From service providers: when they collect or process your personal information on our behalf.
• From partners or other third parties.
How We Use Your Personal Information
Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, process payments, fulfill orders, remember your preferences, send notifications, process transactions, manage your account, arrange shipping, facilitate returns and exchanges, and create a customized shopping experience.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending communications by email, text message or postal mail, and showing online advertisements.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment experience, detect and investigate fraudulent or malicious activity, and secure our services.
Communicating with You: We use your personal information to provide customer support, be responsive to you, and maintain our business relationship.
Legal Reasons: We use your personal information to comply with applicable law, respond to legal process, investigate potential violations, and enforce our terms or policies.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes:
• With Shopify, vendors and third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you.
• When you direct or consent to our disclosure of certain information to third parties.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce terms of service, and protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services.
Information you submit will be transmitted to and shared with Shopify as well as third parties located in countries other than where you reside.
To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may provide links to websites operated by third parties.
If you follow links to sites not affiliated with us, you should review their privacy and security policies.
We are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority.
If you are the parent or guardian of a child who has provided us with their personal information, contact us to request deletion.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security."
Any information you send to us may not be secure while in transit.
How long we retain your personal information depends on factors such as account maintenance, service provision, legal obligations, and dispute resolution.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights:
• Right to Access / Know: Request access to personal information we hold about you.
• Right to Delete: Request that we delete personal information we maintain about you.
• Right to Correct: Request that we correct inaccurate personal information.
• Right of Portability: Receive a copy of your personal information and request transfer to a third party.
• Right to Opt out: Opt out of the "sale" or "share" of your personal information or targeted advertising.
• Managing Communication Preferences: Opt out of promotional emails using the unsubscribe option.
For UK or European Economic Area residents:
• Objection to Processing: Right to ask us to stop or restrict processing for certain purposes.
• Withdrawal of Consent: Right to withdraw consent at any time.
We will not discriminate against you for exercising any of these rights.
Complaints
If you have complaints about how we process your personal information, please contact us.
Depending on where you live, you may have the right to lodge your complaint with your local data protection authority.
International Transfers
We may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please contact us:
Email: info@moveelle.com
Address: 29 Argyle Court, Scunthorpe, ENG, DN15 6RY, GB
For the purpose of applicable data protection laws, we are the data controller of your personal information.